Showroom
5/163 Chesterville Rd,
Moorabbin VIC 3189
Factory
9 Dissik Street,
Cheltenham VIC 3192
We Put Customers First
GOODTrustindex verifies that the original source of the review is Google. Cannot recommend highly enough of Winplex. The process was easy from the start. We were kept up to date with details from Kim and Maria. The guys who installed our windows are the best. Dion, Sam, Ben and Aaron were professional and very fun to listen to them while they were over. Our installation took 2 days. They were right on time. They took our old windows out and installed the new ones on the same day. They removed the rubbish and were very clean doing the job. Can't recommend them enough. Only issues we saw were the measurements were incorrect for a couple of our windows which the installers had to do more work to install the new windows. Also our job took 3 months to have complete because of their workload. But we were given earlier dates to what we were told which was a positive.Trustindex verifies that the original source of the review is Google. When we bought our house, I already knew I would replace all the windows. Coming from a place where winters can reach -40°C, high-quality PVC windows are a necessity, and I knew they would be a great upgrade here as well. In 2023, I began researching the Melbourne PVC window market. At that time, there were only a few local companies, and some imported window frames from Europe. I reached out to Winplex for a quote, and their representative, Adnan, visited my home to take measurements and discuss the design and colour options. A few days later, Adnan sent me a quote that fit within my budget. I did make a few changes to the design, which slightly increased the price, but considering it's my home, I wanted to get everything right from the start. I knew compromising on design now could lead to regret and higher costs later. Using the design provided by Winplex, I reached out to 5–6 other suppliers for comparison. Surprisingly, only one of them offered to visit my home to confirm the measurements and provide a detailed quote. While Winplex's quote was about 5% higher than this competitor, they offered interest-free financing, whereas the other company told me to arrange my own loan. Taking everything into account, Winplex offered the best value. I placed the order in December 2023. Due to the holiday season and some supply delays, installation was booked for the first week of February. Two weeks before installation, Winplex contacted me to schedule the delivery of the windows and frames and to confirm the installation dates. On February 5th, I received the windows, and the frames arrived the next day. Installation began immediately. Two installers managed to fit four small windows and one large one on the first day. The following day, a team of four completed the remaining six large windows and one door. Throughout the process, I observed the work and assisted where I could. The team was responsive—if anything needed adjusting, they were happy to fix it. For instance, one upper window frame was rotted and barely connected to the house frame. They replaced it with new timber before fitting the window properly. After installation, I tested every window mechanism. A few required minor adjustments to ensure smooth operation, which the team promptly addressed. I was genuinely impressed with the result. The noise reduction was remarkable—outside sounds such as traffic, parties, insects, and birds were cut by at least 60%. The new windows also significantly improved heat retention inside the home. To complement the upgrade, I also reinsulated the roof with R7 batts, which paired excellently with the new PVC windows. Overall, I would give the installation 5 stars. However, later in 2024, while undergoing a home renovation project, I discovered a few issues. When the builders removed some trims and plaster, I noticed that certain areas around the window frames lacked sufficient expanding foam—some spots had none at all—and I could feel drafts coming through. This was disappointing, especially considering the price I paid. It seemed the company might have prioritised volume over quality during busy periods. Although I had to fill these gaps myself, that was the only downside. The product itself is excellent—every window and the door operate smoothly, the noise is gone, and there's a noticeable reduction in dust inside the house. I genuinely recommend Winplex to anyone considering new windows. Their product is top-notch and well worth the investment. One suggestion would be to offer more timber trim options. The only choice I had was primed white timber, which needed painting—a difficult task around window hinges. I ended up using 3mm self-adhesive vinyl flooring from Bunnings and aluminium trim instead. Extra trim choices or a painting service would be a great add-on for those who prefer a ready-to-finish look.Trustindex verifies that the original source of the review is Google. Winplex is a great team to work with professional, reliable, and the quality of their double-glazed products is excellent. Highly recommend!Trustindex verifies that the original source of the review is Google. We just had 10 windows replaced and thrilled with the result. The quality of the windows is exceptional and add quite a bit of luxury to our home. The entire installation process ran quite smoothly and our house was left clean and in immaculate condition. We also highly recommend our group of installers: Dean, Mark, Aaron and Stefan. As a team they were so in sink together, delightful in their manner and extremely particular with every fine detail...just the best. And to Robert our salesman, your continued professional and thorough communication was immensely appreciated. Give them all a Raise !!!Trustindex verifies that the original source of the review is Google. We had a wonderful experience with Winplex. Jerry and the whole team was fantastic from our initial quote and site visit, all the way through to installation. We did a lot of research and shopping around before making the investment to upgrade our windows, we couldn’t be happier. Winplex had the fastest lead times, most competitive pricing and most personalised service. Our place is perfectly insulated and SO much quieter. Thank you all so much! Highly recommend.Trustindex verifies that the original source of the review is Google. Just had a house lot of windows replaced with winplex. Extremely happy with the whole process. From management thru to the team Installing. 100% recommend using them.Trustindex verifies that the original source of the review is Google. Thanks so much to the Winplex installers and team! The team replaced 7 windows in a day and did a fantastic job! All were helpful and the tradies even cleaned up after each window installation both inside and outside!! The difference new windows make to an existing home is incredible!! I really appreciated the level of service.Trustindex verifies that the original source of the review is Google. 5 windows installed and it was a very pleasant experience. No pressure or sneaky sales pitch! I loved that it's a high quality product made locally. Painting of internal trims not included with my windows so off to bunnings i go.Trustindex verifies that the original source of the review is Google. Recently, I engaged Winplex to provide a quotation to replace my windows and I have to give John a 5 star for his customer service, he provided extremely fast response to any questions I posed to him. He did not put any pressure at all to sell, but I could see he really put great effort to provide the best price he could give. He also provided ideas on how to reduce the overall cost of the project. It was really a peasant experience dealing with John.